Matt Freeman

We appreciate your support and feedback, that you offer at this stage of our game's life, and we are doing our best to provide you with the best experience possible. However, in case you do not wis...

Hello players, There is a rare issue with screen flickering on very specific screen brands/resolutions. We sincerely apologize for the inconvenience.Rest assured, we are investigating it and contac...

Whenever you experience any network outage, ping issues, lags and disconnections, while playing OTG, there are few things to check first: First please visit https://www.speedtest.net/ and run a qui...

  As of December 18th, 2024 all the rewards for participation were sent to the eligible players as per our Discord announcement:To qualify, you needed to have played in the OTG Pioneers playtests o...

Whether you wish to share the in-game footage with your friends or provide a valuable information in the ticket, this article's got you covered.   OFF THE GRID PC To take a screenshot on any platfo...

You have a choice between mouse and keyboard or XBOX controller while playing on PC. Below you can find a control scheme for both options.Currently there is no possibility of remapping the keys but...

We are working hard on implementing an in-game report system. In the meantime, in order to keep our game clean, fun and suitable for families, we rely on reports via tickets.If your account was tem...

We are working hard on implementing an in-game report system. In the meantime, in order to keep our game clean, fun and suitable for families, we rely on reports via tickets, such as yours.   Pleas...

If you come across a bug in PC version of OTG, we encourage you to create a post in our #bug-reports Discord subchannel or contact our Support with the following information: Detailed description ...

DxDiag is a tool that helps us troubleshoot technical problems related to Off the Grid. It creates a report, that you should provide in any tickets requiring technical help.   How to create a DxDia...